Terms and Conditions
The policies, procedures and service terms that apply to Sheridan Internet services, including hosting, domains, DNS, email and use of this website.
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If you are unsure which terms apply to your service, contact us and we will point you in the right direction.
Contact Sheridan InternetService documents
These documents set out what you can expect from Sheridan Internet and what we expect from customers using our services.
Notice for .UK domain registrants
Nominet is updating the registrant terms and policies that apply to .uk domain names. These changes are expected to take effect on Tuesday, 9 February 2027.
Read the .UK noticePolicies and Procedures
General policies covering acceptable use, privacy, complaints, refunds and use of this website.
Abuse Policy
How we handle abuse reports, misuse of services and unacceptable activity.
Complaints Procedure
How to raise a complaint and how we handle it.
Cookie Policy
Information about cookies and similar technologies used on this website.
Privacy Policy
How personal data is collected, used and protected.
Refunds Policy
How refunds are handled for Sheridan Internet services.
Website Terms of Use
The terms that apply when using this website.
Domains
Terms and policies covering domain registration, renewal, verification and domain management.
Domain Name Registration Terms
Terms that apply when Sheridan Internet registers or manages domain names.
.UK Registrant Terms Notice
Notice of Nominet .UK registrant terms and policy updates taking effect on 9 February 2027
Expired Domains Policy
What happens when a domain expires and how recovery or renewal is handled.
Individual Domain Registration Terms
Registry-specific terms that may apply to particular domain names.
UK WHOIS Data Quality Verification Policy
Information about UK domain registrant data checks and verification.
Hosting and Email
Terms covering website hosting, email hosting and related managed infrastructure services.
Clear terms for managed internet infrastructure.
Sheridan Internet provides managed services across hosting, domains, DNS, email and related infrastructure. These terms help keep responsibilities clear from the start.