Expired Domains Policy

In the event that a domain name is not renewed by its expiry date, it shall cease to operate and shall be deemed to have been "expired".

A domain name shall expire if Sheridan Internet is unable to take payment via the method stored on your Sheridan Internet account or the customer fails to manually renew the domain name.

It is the customer's responsibility that the email address stored on the Sheridan Internet account is up to date and is able to receive renewal reminders from Sheridan Internet.

The customer acknowledges that three (3) calendar days after the date of expiration Sheridan Internet may at it's whole discretion carry out the following actions:

  • Renew the domain
  • Park the domain name on difference Name Servers from those set by the customer including the Sheridan Internet Name Servers

Following the expiration of the domain name, the customer acknowledges that they have up to 16 days to contact Sheridan Internet to retrieve and renew the domain name where applicable at the registry, and that the customer pays for said renewal. If we receive a request from the customer to renew the domain name(s) after the 16 day period, the customer agrees to pay the £100.00 redemption fee. All prices exclude VAT (charged at 20%) together with any renewal fee due.

Whilst the above applies as well to most ccTLDs, there are exceptions such as .co.uk domain names - please contact Sheridan Internet support if you have any question related to this.

The customer acknowledges that Sheridan Internet have the discretion to vary renewal rates from time to time without prior direct notice.

On receipt of the Renewal Fee by Sheridan Internet within the 16 day period, you will retain ownership of the requested domain and as soon as reasonably practicable we shall restore the request domain name to your control panel. The customer acknowledges that 16 calendar days after the date of expiration Sheridan Internet may at its sole discretion carry out the following actions:

  • Auction the domain name
  • Change the Contact Details
  • Transfer the domain name

If we do not receive the renewal fee within the 16 day period stipulated above Sheridan Internet may at its discretion terminate the agreement and change ownership of the requested domain.

Sheridan Internet endeavours to renew domain names on behalf of the customer. However we make no guarantees that all attempted renewals will be successful and it is the registrant's responsibility to check the WHOIS database to ensure their domain name has been renewed.